Posted by: txtincorporated | August 25, 2009

Elevator 8: Your ps and qs

So now I’ve used my BNI elevator pitch in an eight-week series to orient my fellow members of Chapter 41 to my business.  If they don’t have a pretty detailed impression by now, either they’re too preoccupied with their fruit assortments or I’m just not the communicator I thought I was.  But now we’ve finally worked our way down to the last thing writers actually check before they close the envelope or click “send”:  grammar, spelling and mechanics.

I hope my last few commercials have made clear just how much writers do besides ensuring that your copy is “correct”.  That counts, too, though, and you’d be amazed how often people impair style and clarity or even make mistakes in the belief that they’re correcting a piece. The number one problem I see is misplaced or omitted commas that unintentionally alter or obscure meaning.  Given how tricky this unassuming little squiggle can be, it’s no surprise people so often misapply it.

Then there’s the awkward, wooden tone that results from from thinking contractions like “we’ve” and other conversational expressions are somehow improper.  And don’t even get me started on Spell Check!  Professional writers need neither automated gimmicks nor schoolbook rigidity to fit your message to your image both crisply and correctly.

Web designers, graphic designers and marketers intuitively appreciate this ability, and hopefully when you see how editorial crafting makes their finished products shine, you will too.  If yours aren’t using a writer already, why not put them in touch with me?

Nathan Keene, txt, inc.: Get it written.

Posted by: txtincorporated | July 21, 2009

Elevator 7: How to Keep Your Tone

My penultimate BNI elevator pitch deals with one of the final steps in writing:  shaping the attitude and personality your readers will perceive in you and your business.

If you’ve stayed with me through all these steps, you may feel like writing is more about planning your words than getting them onto the page.  Not entirely:  it’s also about editing them once they’re there.

Once you’ve strategized, formatted and structured your message, and once you have actual words on paper (or screen), really you’re just getting started.  Now it’s time to make sure your words not only say what you really want said, but show you as you want to be seen.

What tone best fits your brand?  Are you casual, breezy and fun?  Sardonically hip?  Understanding and kind?  Crisply authoritative?  How you say what you say to your clients and partners tells them as much about your mission and values as what you say—sometimes more.

Your graphic or Web designer might notice inconsistencies between your copy and your branding, but most of these professionals won’t consider it their place to fix such problems.  Rather, they’ll try to refer you to someone like me, and if they don’t have editorial services in house already, I’m always happy to partner with them on your project.

Nathan Keene, txt, inc.:  Get it written.

Posted by: txtincorporated | May 27, 2009

Elevator 6: The What and the Why

In this BNI elevator pitch we get to the heart of determining the content in your document.  This is the part where you actually have to start writing:        

If you’re far enough into a piece to plan its format and structure, target its audience and choose your approach, chances are you have a good idea what your message is going to be.

So whether dashing off a quick note to a colleague or working on a chapter for a book, you’ve defined, say, five key points you want people to comprehend and act on—and of course which action you want.

It may seem strange to establish the what and the why only after the who and the how.  And sure, the first two may be givens.  Still, they’ll probably fall into place more easily with preparation.  If they don’t, maybe your message isn’t so cut and dried after all.

Focusing your message is where your writer, working alongside your Web developer, graphic designer or PR/marketing consultant, can often help the most.  And those are all great contacts for me!

If you are one or know any, I’d love to chat.

Nathan Keene, txt, inc.: Get it written.

Posted by: txtincorporated | March 12, 2009

Elevator 5: The Art of Words

My previous BNI elevator pitches have gradually shifted focus from how you plan your document to what goes into it.  Now we’re just about ready to write: 

Communicating with partners, colleagues and customers is about more than just stating your case. One of the areas where consulting with a writer can make the most difference is when it comes to deciding what strategy will move or inform your readers most powerfully.

Will airtight logic work best, or should you appeal to emotion? Should you start by getting down to brass tacks, or justify your conclusions carefully before revealing them? How about your tone: casually breezy, warmly intimate or formal and restrained? Sometimes the less consequential a piece seems the more difference strategy makes.

I help Web and graphic designers, project managers and art directors navigate such issues based on the purpose, type and audience of the piece they need. They’re all great people for me to meet; if you know any or are one yourself, let’s talk!

Nathan Keene, txt, inc.: Get it written.

Posted by: txtincorporated | February 22, 2009

Elevator 4: You Talkin to Me?

Having touched on the importance of an appropriate format and clear structure, in my next BNI elevator pitch I move deeper into the actual content of your writing with a look at why you need to consider your audience before you start:        

People often assume if you’re talking about a writer, that’s someone primarily concerned with spelling and grammar. True, those mistakes can be embarrassing, but they’re not the most damaging problems for communication.

I’ve already mentioned how much more readable clear formatting and structure make your documents, but it’s just as important to remember your different audiences and their agendas, too. When I’m working on something for a client one of the first things we consider is who’s going to be reading it, why, where and when.

Even when you’re dashing off an e-mail or a memo on your own it helps to take a moment and consider the audience and context this way. For important pieces it can play a major role in how your message is received.

If you’re talking to a Web or graphic designer, a project manager or art director, chances are they or their clients face this issue every day, and I may be able to help them out.

Nathan Keene, txt, inc.: Get it written.

« Newer Posts - Older Posts »

Categories